Terms and Conditions

TERMS OF USE

By using www.fabulous-croatia.com you agree to be legally bound by these terms, which shall take effect immediately. If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use www.fabulous-croatia.com website. Wayoudo tourist agency may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Wayoudo tourist agency. Your continued use of www.fabulous-croatia.com website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use www.fabulous-croatia.com content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. We grant you permission to use the site subject to the restrictions in these Terms & Conditions. In accessing or using the site, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Wayoudo tourist agency does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the site at your own risk.

PAYMENTS & CANCELLATIONS

Wayoudo tourist agency accepts the following credit cards: Visa, MasterCard, Maestro, American Express.

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  • There is no charge or service fee for processing credit-card payments.
  • Full payment by credit card is required to make a reservation. Payment will be listed as WEBTEH on the credit card statement.

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized. Canceling a booking with Wayoudo tourist agency can result in cancellation fees being applied by Wayoudo travel agency, as outlined below. When canceling any booking you will be notified via email, facsimile or telephone of the total cancellation fees.

  • Under this agreement, the payment processing services for services purchased on this website are provided by PayWay.

 

CURRENCY CONVERSIONS

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

CREDIT CARD PURCHASE SECURITY STATEMENT

Confidentiality of your information is protected and secured by using SSL encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.

This enables a secure data transfer and prevents unauthorized data access during communication between user and PayWay Payment Gateway and vice versa.

PayWay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access. PayWay is PCI DSS Level 1 certified payment service provider. Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

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PRIVACY AND PERSONAL DATA COLLECTION

We are committed to provide service of protection of our customer’s personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns.

All user information are strictly guarded and are available only to the employees who need those information for completing the job. All our employees and business partners are responsible to follow the principles of confidentiality protection.

PRICING & INCLUSIONS/EXCLUSIONS

Prices listed on www.fabulous-croatia.com are per person, unless otherwise specified. Price quotations are subject to change without notice, until a booking has been confirmed. Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax. Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of www.fabulous-croatia.com.

ORGANISER’S RIGHT TO CANCEL OR CHANGE PROGRAMME 

Wayoudo tourist agency shall be entitled to fully or partially cancel the package tour should before or during the execution of the trip any extraordinary circumstances which could not be eliminated or avoided occur – such as bad weather on land or at sea.

Wayoudo tourist agency shall reserve the right to fully or partially alter the trip (package tour) should extraordinary circumstances, which could not be foreseen or avoided, occur immediately before the start of the trip.

In these cases, the Organiser shall refund the Traveller in full.

DELAYS

We regret we are not in a position to offer you any assistance in the event of delay at your outward or homeward point of departure. Any airline/carrier concerned may however provide refreshments etc. We cannot accept liability for any delay which is due to any of the reasons which includes the behavior of any passenger(s) who, for example, fails to check in or board on time. In addition, for these bookings, we will not be liable for any delay unless it has a significant effect on your arrangements.

SAFETY STANDARDS

The safety standards and regulations are those of the country in question, and not necessarily the same or equivalent standards of your country. The monitoring, enforcement and compliance with local regulations is carried out by the appropriate authorities in the country concerned. We urge you take all reasonable precautions to protect yourself and family whilst on holiday.

COMPLAINTS

Any problems that occur whilst on holiday should be directed at the earliest opportunity to the local supplier, representative and Wayoudo tourst agency, Zagreb headoffice so it can be rectified. Complaints must be submitted in writing to Wayoudo tourist agency no later than 30 days after returning from your holiday.